Our Policy on Privacy

The What

Tax Refund Network collects information by various methods including information actively provided by its clients, and information arising from surveys and general feedback.

The types of personal information we collect include (but are not limited to) name, contact information, identification information, and tax history. We may record calls to or from our sales/customer service representatives for purposes of accuracy, performance reviews, training and general quality assurance.

The How

This information is used to aid in the provision of our various services, including customer service, billing, scheduling, and the marketing of other services.

Tax Refund Network may use aggregate or anonymous information for various uses for itself and third parties.

The Who

Tax Refund Network does not share personal information with any third parties except as disclosed in this policy. Tax Refund Network may provide personal information to Tax Refund Network subcontractors and professional advisors (which shall be bound by privacy obligations) to assist Tax Refund Network.